Returns & Exchanges

The consumer has the right to exchange or return the goods of proper quality within 14 days, not counting the day of purchase/receipt of delivery.Exchange of goods of proper quality is carried out if the goods have not been in use, preserved its trade dress, consumer properties, seals, factory labels, as well as there is a sales receipt or cashier's check, or other document confirming payment for the goods.The buyer pays transportation costs for return/exchange (Article 25 of the Law on Protection of Consumer Rights).

If you discover a defect within the warranty period, you can return or exchange the product. If the defect is due to mechanical or chemical* influences, we are not responsible for it. Also, we are not liable for any defects discovered after the warranty period has expired, even if the goods have not been used.